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16 Mar 2022 [resolved] Unexpected network issue under examination

This issue is resolved since 23/03/2022

Dear users,

The problems mentioned in our previous message are now corrected. There were due to a network component which lost a part  of its configuration.

Internal discussions are ongoing on mitigation measures to avoid a similar issue in the future.

We are sorry for this long interruption. Rest assured of our commitment to maintaining quality service.

Thansk you for your understanding.

URGI-SYS team

 

Dear users,

A part of our infrastructure is currently suffering a network issue

Service impacted are mainly:

  • Agent Fairdom/Seek (production instance)
  • RepetDB (production instance)
  • BRC4Env web portal (production instance)
  • our Gitlab Runner (production instance)
  • beta and staging portals

We are still searching for a solution and will let you know when services will be back.

Thank you for your understanding.

Update: 23 Mar 2022
Creation date: 16 Mar 2022